IPTV
Hotel TV
Mobile App
GuestApp
Casting
Secure pairing
Signage
Public displays
GRMS
Room automation
HSIA
Guest internet
ReqGuest
Requests / tasks
HyperDB
Real-time data
PMS bridge
OHIP · FIAS
HL7 / API
Healthcare
Voice AI
Assistant
Analytics
Insights
HaSuite AI · The platform

An ocean of modules.
One operating system.

Twelve modules. One nervous system. From the guest’s first tap to their goodnight scene — every interaction, intelligently composed.

Architecture · How HaSuite‑AI works

From the cloud to the room.
In three quiet steps.

Global control. Regional speed. On‑prem privacy. Each layer placed exactly where it belongs.

Anywhere
Global cloud
Orchestrator
The fleet brain.
Provisions tenants, watches every property, ships shared services.
provisions
Near your property
Regional cloud
Instance
Your property's tenant.
Isolated per hotel. Deployed in-region for ultra-low latency.
< 50 ms
Inside the hotel
On-prem
Gateway
The local anchor.
Holds guest data on-site. Speaks to every room, every screen.
See the full architecture
Module 01 · In-room television

IPTV

Every screen, awake to its guest.

Personalized welcome, content discovery and services on every TV — branded to the property, signed in to the room.

HaSuite IPTV welcome screen
Capabilities
Personalized welcome screen
Multilingual UI
Live TV + OTT (Netflix, YouTube)
STB-free deployment
Hospitality TV compatibility (Samsung, LG, Philips)
Hot-swap branding by property
Module 02 · Mobile app

GuestApp

The room, in their pocket.

Pre-arrival check-in, digital keys, dining, housekeeping, climate and lights — one app, every guest's journey.

Pre-arrival check-in
Digital key (BLE + NFC)
In-app dining
Room controls
Bill on demand
Native iOS + Android
Integrates with
Apple WalletGoogle WalletAssa AbloySaltoDormakaba
HaSuite GuestApp home screen
Module 03 · Guest internet

HSIA

The fastest welcome they don't notice.

High-speed internet access for guests — captive portal, voucher logic, billing integration, traffic shaping.

Branded captive portal
Time-based & device-based plans
Bandwidth tiers
PMS-bill posting
Roaming SSO
Carrier-grade NAT
Integrates with
CiscoRuckusArubaUbiquitiPMS posting (OHIP/FIAS)
HSIA · Secure multi‑WAN
Balanced
FIBERSATELLITE5G / LTEFIBER · BKLOBBYFLOORSPOOL · F&BSECURE LOAD BALANCER
Speed
2.4Gbps
Security
WPA3AES-256
WAN links
4×Active
Failover
Auto< 1s
Module 04 · Secure pairing

Casting

Their content. Their TV. Securely.

AirPlay and Chromecast to any hospitality TV, with room-scoped pairing and automatic unpairing at checkout.

AirPlay & Chromecast
Mobile-level isolation
Auto-unpair at checkout
Encrypted streams
Bulk deployment
Group networks
Integrates with
AirPlay 2Cast SDKHospitality TV firmware (LG webOS, Samsung Tizen)
Casted content on the in-room TV
GuestApp casting controls